| Management Development International |
Building Your Management Skills
(Two to Three Days)
Building Your Management Skills explores the role of a supervisor and the
basic functions of management. Key areas of emphasis include establishing
oneself as a manager, motivation, leadership, communication, managing multiple
priorities, coaching, and performance management.. Participants will be involved
in case studies, role plays and critical incidents.
Seminar Outline
Establishing Yourself as the Manager
The Functions of a Manager
Pitfalls of Management
Making the Transition to Manager with Your Team and Your Boss
How to Improve Employee Motivation
Understanding Why People Work
How to Get People to Do What You Want Them to Do
The Manager's Role in Improving the Motivational Environment
Leading Employees Towards Organizational Goals
The Differences Between Managers and Leaders
Styles of Leadership
Situational Leadership: Choosing Effective Leadership Styles to Fit the Situation
Communicating for Results
Your Communication Style
Effective Verbal and Non-Verbal Communication
How to Disagree Agreeably
Managing Multiple Priorities
Identifying Time Wasters
Setting Goals and Priorities
Getting Control of Your In-Basket, Interruptions, and the Telephone
Guidelines for Effective Meetings
Coaching Your Employees for Improved Performance
Steps for Effective Coaching
How to Break the Bad News to a Poor Performer
Improving Employee Performance
How to Close Performance Gaps: The Four Steps of Performance Management
Conducting Appraisals that Enhance Performance
Job Aids; 7 Key Actions for Back on the Job; Your Personal Action Plan
Building Your Management Skills explores the role of a supervisor and the
basic functions of management. Key areas of emphasis include establishing
oneself as a manager, motivation, leadership, communication, managing multiple
priorities, coaching, and performance management.. Participants will be involved
in case studies, role plays and critical incidents.
Seminar Outline
Establishing Yourself as the Manager
The Functions of a Manager
Pitfalls of Management
Making the Transition to Manager with Your Team and Your Boss
How to Improve Employee Motivation
Understanding Why People Work
How to Get People to Do What You Want Them to Do
The Manager's Role in Improving the Motivational Environment
Leading Employees Towards Organizational Goals
The Differences Between Managers and Leaders
Styles of Leadership
Situational Leadership: Choosing Effective Leadership Styles to Fit the Situation
Communicating for Results
Your Communication Style
Effective Verbal and Non-Verbal Communication
How to Disagree Agreeably
Managing Multiple Priorities
Identifying Time Wasters
Setting Goals and Priorities
Getting Control of Your In-Basket, Interruptions, and the Telephone
Guidelines for Effective Meetings
Coaching Your Employees for Improved Performance
Steps for Effective Coaching
How to Break the Bad News to a Poor Performer
Improving Employee Performance
How to Close Performance Gaps: The Four Steps of Performance Management
Conducting Appraisals that Enhance Performance
Job Aids; 7 Key Actions for Back on the Job; Your Personal Action Plan
| © MDI 2008 |
